Zoom has become one of the most popular video conferencing software used by managers for conducting business meetings and remote interviews. It is easy to set up and use, but as a hiring manager, it is important to keep a few tips in mind before interviewing since it involves video which brings in an entirely new set of considerations that might not be so obvious.
1. Find a Perfect Spot
Your background should look neat and professional even if you are interviewing from home. Find a suitable place has no clutter and is well lit so that the candidate can see you. The place should be free from any kind of distractions.
2. Look Professional
With HD cameras, it is easy to see more details than expected. Dress the part, look professional, you’re representing your company and yourself as a leader. Before the interview, check yourself in the mirror and test your video appearance (you would be surprised how many times you weren’t aware of how the camera was angled or the light is adjusted from your last video meeting). Your first impression should be impressionable because, as you know how the saying goes, you only have one chance to make a first impression. You want your presence and your company brand to come across as you want them to see it.
3. Be Patient
Candidates can face technical challenges because of internet connection or inexperience with Zoom software which can get frustrating. However, it is important to be empathetic and give them some time to start the interview as they may be used to a different video conferencing app. Help them if they are struggling with the technology.
4. Make Sure They Are Hearing You Adequately
As you ask your questions and you see some hesitation or confused look, stop and check to make sure they are hearing you correctly. Some microphones are directional or have noise cancelation that can cause interment transmission when moving or typing.
5. Stay Engaged
Observe the facial expressions and stay focused. Align their video close to where you look at your camera so they can see you looking at them. Don’t answer emails, text messages, or IM’s while conducting the interview. If you are taking notes on the computer or writing them on paper while talking to them make sure you let them know so they don’t think you not paying attention.
6. Record the Interview
Recording can be tricky. It can be intimidating for the candidate. You should always ask the candidate if they don’t mind if you record the interview. You should tell them you want to stay focused and use the recording to take notes after the meeting.